Do you offer home delivery for purchases?

Do You Offer Home Delivery for Purchases?

Yes. City Optics offers convenient home delivery for both online and in-store purchases across Australia and New Zealand. Shipping rates and delivery timeframes vary depending on the product category and shipping method selected. All delivery estimates are inclusive of dispatch time — in-stock orders are normally dispatched within 1–2 business days.

Home Delivery for Online Purchases – Australia

Sunglasses & Snow Goggles
- Orders under $100: Standard $14.99 / Express $24.99
- Orders $100 and above: Free Standard / Express $9.99
Dry Eye, Accessories & Other Products
- Orders under $100: Standard $14.99
- Orders $100 and above: Free Standard
- Express shipping is not available for these products within Australia.
Contact Lenses (Alcon, Acuvue, CooperVision & Bausch + Lomb)
- Orders under $100: Standard $14.99 / Express $24.99
- Orders $100 and above: Free Standard / Express $14.99
Made-to-Order Contact Lenses
- $14.99, or free for orders $100 and above. Express is not available; delivery usually takes 15–25 business days.

All Australian orders are sent via trackable Australia Post or StarTrack services.

Home Delivery for Online Purchases – New Zealand

Orders under $100: Standard International $14.99 / Express International $39.99
Orders $100 and above: Free Standard International / Express International $24.99
Made-to-order items may take 20–30 business days for delivery.

Home Delivery for In-Store Purchases (Australia)

If you shop in-store and prefer delivery to your home, we offer flat-rate shipping:

Standard Shipping: $15
Express Shipping: $20

Processing & Delivery Information

Processing Time: In-stock orders are dispatched within 1–2 business days (included in delivery estimates).
Delivery Times: Australia: Standard 3–8 business days / Express 2–4 business days. New Zealand: Standard 5–9 business days / Express 3–7 business days.
Express & Mixed Orders: Express is only available when offered for every product in the order; otherwise checkout may show Standard only.
Backorders: If an item is unavailable, we will contact you with an updated dispatch estimate.
Tracking: All deliveries include tracking details once dispatched.
Shipping Locations: We currently ship within Australia and New Zealand only.

Why Choose City Optics for Home Delivery?

Transparent shipping rates based on product type.
Express delivery options for urgent orders.
Flat-rate in-store delivery for added convenience.
Trackable shipping for peace of mind.

Ready to place an order? Shop online or visit us in-store and choose the delivery option that suits you.