FAQ

Short Answer: The cost of an eye test varies depending on the clinic and if it's covered by Medicare. Most general eye exams are bulk-billed under Medicare. Click here for more information.

Short Answer: Yes, in Australia, most eye exams are covered by Medicare. This helps make regular eye care more accessible. Click here for more information.

Short Answer: Get your eyes checked every two years for optimal eye health. Regular exams help detect issues early and maintain good vision. Click here for more information.

Short Answer: Expect a thorough examination including vision tests and eye health checks. The exam helps ensure your eyes are healthy and your prescription is up-to-date. Click here for more information.

Short Answer: Optometrists can diagnose and manage glaucoma, though complex cases may require an ophthalmologist. Early detection is key. Click here for more information.

Short Answer: High eye pressure can be caused by an imbalance in the production and drainage of eye fluid. It's a major risk factor for glaucoma. Click here for more information.

Short Answer: While sunglasses don't treat glaucoma, wearing them can help protect your eyes from further damage caused by UV light. Click here for more information.

Short Answer: The 20-20-20 rule helps prevent eye strain: every 20 minutes, look at something 20 feet away for at least 20 seconds. Click here for more information.

Short Answer: Yes, optometrists can diagnose a wide range of eye conditions, including glaucoma, cataracts, and macular degeneration. Click here for more information.

Short Answer: Vision loss can often be prevented with regular eye exams and protective measures. Early detection and treatment are crucial for maintaining eye health. Click here for more information.

Short Answer: Prolonged close work can strain your eyes but typically doesn't cause permanent damage. Regular breaks and proper lighting can help reduce eye strain. Click here for more information.

Short Answer: Excessive screen time can cause eye strain; take regular breaks to protect your eyes. Using the 20-20-20 rule can help reduce digital eye strain. Click here for more information.

Short Answer: No, you are not required to buy glasses after an eye test, though an updated prescription may be recommended. Click here for more information.

Short Answer: No, it’s recommended to have a valid prescription to ensure your vision correction is accurate. Click here for more information.

Short Answer: The cost of glasses varies based on the lens type, frame materials, and coatings. $200 is average for mid-range eyewear. Click here for more information.

Short Answer: We offer a variety of eyewear including prescription glasses, sunglasses, and contact lenses. Our collection caters to different styles and needs. Click here for more information.

Short Answer: Yes, we provide lens tinting services for added comfort and style. Tinted lenses can reduce glare and improve visual comfort. Click here for more information.

Short Answer: Yes, we offer a wide range of prescription sunglasses to suit your needs. Enjoy clear vision and UV protection with our stylish options. Click here for more information.

Short Answer: A typical eye test takes 30 minutes to 1 hour, depending on the tests involved. Click here for more information.

Short Answer: Yes, an eye test is necessary to get an accurate prescription for glasses. Click here for more information.

Short Answer: Book your eye exam online or call us directly. Scheduling an appointment ensures timely and personalised eye care. Click here for more information.

Short Answer: Bring your Medicare card, current eyewear, and any relevant medical history. This helps us provide the best care during your visit. Click here for more information.

Short Answer: Please inform us as early as possible if you need to cancel. Early notice helps us accommodate other patients. Click here for more information.

Short Answer: OCT scans are not always covered by Medicare unless medically necessary. Check with your provider. Click here for more information.

Short Answer: Yes, most routine eye tests are covered by Medicare in Australia. Click here for more information.

Short Answer: We accept most major insurance plans. Check with us to confirm if your insurance is accepted. Click here for more information.

Short Answer: We accept cash, Visa, MasterCard, Amex, Afterpay, Shop Pay, and PayPal. Our variety of payment options ensures convenience for our customers. Click here for more information.

Short Answer: We offer Layby and Afterpay for financing. These options help you manage payments for your eyewear. Click here for more information.

Short Answer: We offer exchanges within 14 days and refunds for defective items. Our policy ensures you are satisfied with your purchase. Click here for more information.

Short Answer: Our products come with a warranty covering defects. This gives you peace of mind knowing your purchase is protected. Click here for more information.

Short Answer: Contact us with your proof of purchase to claim your warranty. We will guide you through the process to address any issues. Click here for more information.

Short Answer: Check our website and in-store for the latest promotions. We regularly update our offers to provide you with great deals. Click here for more information.

Short Answer: Follow us on social media to stay updated on special offers. Join our mailing list for exclusive deals and updates. Click here for more information.

Short Answer: Yes, we offer discounts on second and third pairs of eyewear. Save more when you purchase multiple items. Click here for more information.

Short Answer: Some pensioners and over-60s are eligible for free or subsidised glasses depending on the program. Click here for more information.

Short Answer: Free glasses are available to some seniors and low-income earners. Programs vary by region. Click here for more information.

Short Answer: OCT scans provide detailed images of your retina and can help detect eye diseases early. They are often recommended but may not always be necessary. Click here for more information.

Short Answer: A typical eye exam includes vision acuity, eye pressure, retina imaging, visual field, and refraction tests. Click here for more information.

Short Answer: We use the latest technology like retinal cameras and visual field analysers. This advanced technology helps us provide accurate diagnoses. Click here for more information.

Short Answer: We use advanced testing equipment and thorough examinations to ensure accuracy. Our optometrists are highly trained to provide precise prescriptions. Click here for more information.

Short Answer: Optometrists can assess vision loss and refer you to a specialist if necessary. Early diagnosis is critical for treatment. Click here for more information.

Short Answer: Illnesses like diabetes, hypertension, and even high cholesterol can be detected during an eye exam. Click here for more information.

Short Answer: Symptoms of myopia include difficulty seeing distant objects clearly. Early detection and correction can help manage myopia effectively. Click here for more information.

Short Answer: Astigmatism is treated with corrective lenses or surgery. Regular eye exams ensure proper treatment and clear vision. Click here for more information.

Short Answer: Signs of cataracts include cloudy vision and glare sensitivity. Early detection and treatment can help maintain your quality of life. Click here for more information.

Short Answer: Watch for signs like squinting, eye rubbing, and difficulty reading. Regular eye exams can help address these issues early. Click here for more information.

Short Answer: Yes, we offer a range of eyewear designed for children. Our children's eyewear is both stylish and durable. Click here for more information.

Short Answer: Children should have their first eye exam at six months old. Early exams help detect any vision issues early on. Click here for more information.

Short Answer: Yes, if you are a suitable candidate, contact lenses can be prescribed and fitted after your eye test. Click here for more information.

Short Answer: Clean your contact lenses daily with recommended solutions. Proper care extends the life of your lenses and ensures eye health. Click here for more information.

Short Answer: If your contacts cause discomfort, remove them and consult your optometrist. Addressing discomfort early prevents further issues. Click here for more information.

Short Answer: Clean your glasses with lens cleaner and a microfiber cloth. Regular cleaning helps maintain clarity and prolongs the life of your glasses. Click here for more information.

Short Answer: Bring your damaged glasses to us for repair or replacement options. Our experts can help restore your glasses. Click here for more information.

Short Answer: Replace your glasses every 1-2 years or as needed for vision changes. Regular updates ensure your prescription is accurate. Click here for more information.

Short Answer: Yes, we offer home delivery for an additional fee. Enjoy the convenience of having your purchase delivered to your doorstep. Click here for more information.

Short Answer: Our shipping rates and policies are designed to be transparent and customer-friendly. We aim to provide a hassle-free delivery experience. Click here for more information.

Short Answer: Orders typically take 3-5 business days to arrive. Delivery times may vary based on location and shipping method. Click here for more information.

Short Answer: Contact us via phone, email, or through our website. We're here to help with any questions or concerns. Click here for more information.

Short Answer: Our store hours are Monday to Friday 9am-5:30pm, Saturday 9am-5pm, and Sunday 10am-5pm. Visit us during these hours for any needs. Click here for more information.

Short Answer: We are located on level 2 near Myer and above the fountain at Westfield Penrith. Find us easily for all your optical needs. Click here for more information.

Short Answer: Store your eyewear in a protective case and avoid exposure to extreme temperatures. Proper care ensures your eyewear stays in good condition. Click here for more information.

Short Answer: Wear UV-protective sunglasses and sports-specific eyewear for safety. Protecting your eyes during activities is crucial for long-term eye health. Click here for more information.