Do you accept my insurance?

Do You Accept My Insurance?

At City Optics, we strive to make eye care accessible and affordable by accepting a wide range of insurance plans. If you have private health insurance that includes optical cover, you may be eligible for rebates or discounts on glasses, contact lenses, and other eye care services. Here’s everything you need to know about using your insurance at City Optics.

Insurance Plans We Accept

City Optics accepts most major health funds in Australia. Whether you’re with Medibank, Bupa, HCF, or another provider, we’re happy to help you make the most of your coverage. We also have HICAPS on-site, allowing you to process your claim directly at the time of your appointment.

If you’re unsure whether we accept your insurance, feel free to contact us before your appointment, and our friendly team will assist in confirming your coverage.

How to Use Your Insurance at City Optics

Using your insurance at City Optics is simple:

1. Bring Your Health Fund Card

Be sure to bring your health fund card to your appointment. We’ll swipe your card through our HICAPS terminal and process the rebate directly with your insurer, so you’ll only need to pay the gap (if any).

2. Know Your Coverage

Every health fund has different levels of cover, so it’s important to know what your plan includes. Most plans cover a portion of the cost for prescription glasses, contact lenses, and sometimes specialty services like eye tests and OCT scans.

3. Speak to Our Team

If you have questions about your coverage or would like assistance understanding your plan, our staff are here to help. We can walk you through the insurance process and explain what’s covered and what isn’t based on your policy.

What If My Insurance Isn’t Accepted?

If we don’t accept your insurance or you don’t have optical cover, don’t worry! We offer competitive pricing on our services, and you can still take advantage of our affordable eyewear options. Additionally, we provide payment plans like Afterpay and Layby, ensuring you get the care you need without financial stress.

Why Choose City Optics for Your Eye Care?

• Insurance-Friendly: We accept most major health funds, making it easy to claim your benefits.
• Convenient Processing: With HICAPS on-site, we handle your claim quickly, so you only pay the gap.
• Affordable Options: Whether you’re insured or not, we offer a range of eyewear and services to fit every budget.

Ready to book your eye exam or eyewear fitting? Click the Book Now button below to schedule your appointment at City Optics today!