How long does it take to receive my order?

How Long Does It Take to Receive My Order?

At City Optics, we understand that timely delivery is important when you're waiting for new glasses, contact lenses, or other eyewear products. Our shipping times vary depending on the shipping option you choose, whether you’re ordering online or making an in-store purchase with delivery.

Standard Shipping Times

For customers who select standard shipping, you can expect your order to arrive within:

3-5 business days for most metropolitan areas across Australia.
Regional or remote areas may take a bit longer, up to 7 business days.

Express Shipping Times

If you need your order more quickly, our express shipping option ensures that your items will arrive in:

1-2 business days for most major cities and metropolitan areas.
2-3 business days for regional locations.

In-Store Purchases with Delivery

If you're shopping in-store and opt to have your purchase delivered, you can choose from our flat-rate shipping options:

Standard Shipping: Arrives in 3-5 business days.
Express Shipping: Arrives in 1-2 business days.

Order Processing and Tracking

At City Optics, we aim to process all orders within 1-2 business days of your purchase. Once your order is shipped, you'll receive a tracking number so you can follow your package’s journey from dispatch to delivery.

Order Processing: 1-2 business days.
Delivery Tracking: Available for both standard and express shipping.

Why Choose City Optics for Fast Delivery?

At City Optics, we ensure fast and reliable shipping options that suit your schedule:

Express Delivery for Urgent Orders: Get your eyewear as quickly as possible with our express shipping.
Free Standard Shipping for Orders Over $100: Enjoy no shipping costs on larger online purchases.
Clear Delivery Times: With tracking available, you’ll know exactly when your order is set to arrive.