How long does it take to receive my order?

Q: How long does it take to receive my order?

How long does it take to receive my order?Delivery timing depends on what you ordered and where it is going. At checkout, our shipping app shows an estimate for your postcode and products. The same estimate appears on your order confirmation (and on the shipping confirmation once your order is on its way).Please use that estimate rather than a general day range. Estimates are in business days, include ordinary processing and dispatch, and are not a guaranteed delivery date. Backorders, made-to-order lenses, public holidays and courier delays can take longer.If your confirmation does not show an estimate, or you need a firm date for a specific order, email online@cityoptics.com.au with your order number and we will check.

Delivery timing depends on what you ordered and where it is going. At checkout, our shipping app shows an estimate for your postcode and products. The same estimate appears on your order confirmation (and on the shipping confirmation once your order is on its way).

Please use that estimate rather than a general day range. Estimates are in business days, include ordinary processing and dispatch, and are not a guaranteed delivery date. Backorders, made-to-order lenses, public holidays and courier delays can take longer.

If your confirmation does not show an estimate, or you need a firm date for a specific order, email online@cityoptics.com.au with your order number and we will check.

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