What Are Your Shipping Rates and Policies?
At City Optics, we aim to make your shopping experience as seamless as possible by offering flexible and affordable delivery options for both online and in-store purchases. Whether you are buying glasses, contact lenses, or accessories, we have a range of delivery choices to suit your needs.
Shipping Rates for Online Purchases
For purchases made through the City Optics website, we provide the following delivery options:
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Orders Over $100:
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Standard Shipping (Australia): Free
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Express Shipping (Australia): $9.99
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Standard Shipping (New Zealand): Free
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Express Shipping (New Zealand): $24.99
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Orders Under $100:
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Standard Shipping (Australia): $14.99
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Express Shipping (Australia): $24.99
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Standard Shipping (New Zealand): $14.99
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Express Shipping (New Zealand): $39.99
Shipping Rates for In-Store Purchases
If you prefer to visit our store but would like your eyewear delivered to your home, we offer flat-rate delivery for in-store purchases:
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Standard Shipping (Australia): $15
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Express Shipping (Australia): $20
Our express options ensure that your new glasses or lenses arrive quickly, no matter where you shop.
Shipping Policies
At City Optics, we strive to dispatch your order as quickly as possible. Here is what you can expect:
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Processing Times: Orders for sunglasses and contact lenses are processed within 1 business day. Made-to-order items such as some prescription glasses and contact lenses may take 10 to 25 business days.
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Delivery Times:
- Standard Shipping (Australia): 3 to 6 business days
- Express Shipping (Australia): 1 to 3 business days
- Standard Shipping (New Zealand): 5 to 10 business days
- Express Shipping (New Zealand): 2 to 3 business days
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Tracking: All orders are sent with Australia Post and are fully trackable. You will receive a tracking number once your order is shipped.
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Made-to-Order Items: Please allow extra time for items such as prescription contact lenses, which are made to order.
Why Choose City Optics for Your Delivery Needs?
With transparent and flexible delivery options, City Optics ensures your eyewear shopping experience is hassle-free. Whether you need your items quickly or are taking advantage of free standard shipping on larger orders, we have you covered.
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Free Standard Shipping: Available for orders over $100 Australia-wide and to New Zealand.
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Affordable Express Shipping: Fast options at competitive rates.
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Flat-Rate In-Store Shipping: Easy delivery even when you shop in-store.
Ready to place an order? Click the Shop Now button below to explore our wide range of glasses, contact lenses, and accessories!
