What is Your Cancellation Policy?
How to Cancel or Reschedule Your Appointment
If you need to make changes to your appointment, here’s what you need to know:
- Notice Period: We kindly request that you provide at least 24 hours' notice for cancellations or rescheduling.
- How to Cancel: You can cancel or reschedule by calling us on (02) 4721 1402 or emailing us at admin@cityoptics.com.au.
- No Cancellation Fees: We do not enforce any cancellation fees, but we do ask for timely notice to help manage our appointment schedule efficiently.
Why We Encourage Early Notice
Providing notice allows us to offer the available appointment slot to another patient who may be waiting for care. It helps us ensure timely service for all our patients, without disruptions to our scheduling.
City Optics: Convenient and Flexible Scheduling
We strive to make your experience with us as smooth as possible. If you need to adjust your appointment, our team is here to assist you without any penalty or fees. Your convenience and eye health are our priority.
Need to cancel or reschedule your appointment? Contact us today, and we’ll be happy to assist!
